Legal Information - Contractor King

Last Updated: 10/16/24 (DD/MM/YY)

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Privacy Policy

Introduction:

Contractor King, a service operated by Poki Labs ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us, including when you opt-in to receive SMS notifications and promotional messages. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect:

We collect various types of information to provide and improve our services, including:

A. Personal Information:

We collect personal information that you provide to us, such as:

Full Name

Business contact information (email, phone number)

Billing and payment information

Other relevant business details needed to provide our services

B. Automatically Collected Information:

We automatically collect information about your interactions with our website and services, including:

IP addresses

Browser type and version

Device type

Pages viewed and time spent on each page

C. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to monitor activity on our website and enhance your user experience. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

How We Use Your Information:

We use the information we collect for the following purposes:

To provide and maintain our services

To manage client accounts, including invoicing and communication

To improve our services and personalize your experience

To send marketing and promotional materials related to our services (you may opt out at any time)

To respond to inquiries and provide customer support

To comply with legal obligations

A. SMS Messaging & Promotional Messages:

By opting in to receive SMS messages from Contractor King, you agree to receive notifications and promotional messages regarding our services. Message frequency may vary. You can opt-in through our website or by texting START to +1 613-699-5775.

Opt-In Process: Users may opt-in via web forms or by texting START to +1 613-699-5775. Consent to receive SMS messages is obtained through a clear opt-in mechanism, and users are informed of their rights regarding the messages.

Message Frequency: The number of messages you receive may vary based on your interaction with our services.

Opt-Out Process: To opt out at any time, you can reply STOP to any SMS message. You may also contact us at [email protected] to manually remove your phone number from our messaging system.

For more details, view our privacy policy at:

https://contractorking.ca/privacy-policy

How We Share Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, including:

Payment processors

Advertising platforms (e.g., Facebook, Google)

Email service providers

CRM systems (e.g., GoHighLevel)

These third parties are required to keep your information confidential and only use it for the purposes we specify.

Data Security:

We take reasonable measures to protect the information you provide from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

Your Choices:

You have the following choices regarding your personal information:

A. SMS Opt-Out:

You can opt-out of receiving promotional and marketing SMS messages by replying STOP to any message you receive from us. You may also opt-out by contacting us directly at [email protected].

B. Marketing Emails:

You can unsubscribe from marketing emails by emailing us at [email protected]. Simply just request to be removed from our email list to be removed.

C. Access, Correction, or Deletion:

You can request access to, correction of, or deletion of your personal information by contacting us at [email protected].

D. Cookies:

You can adjust your browser settings to block cookies, but this may impact your experience on our website.

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

Data Retention:

We retain your information for as long as necessary to provide our services or as required by law. After the retention period expires, your personal information will be securely deleted or anonymized.

Changes to This Privacy Policy:

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting the updated policy on our website. We encourage you to review this page periodically for the most up-to-date information.

Contact Us:

If you have any questions or concerns about this Privacy Policy, or if you wish to opt out of receiving communications from us, please contact us at:

[email protected]


Terms of Service

Introduction:

Welcome to Contractor King, a lead generation service offered by Poki Labs ("Company", "We", "Us", "Our"). By accessing or using our services, you agree to comply with and be bound by the following terms and conditions ("Terms"). These Terms govern your access to and use of our lead generation services, websites, and any related services (collectively, the "Service").

Services:

Contractor King provides lead generation services specifically tailored for contractors. These services include, but are not limited to:

Website creation and optimization

Online marketing and lead generation through paid media (such as Facebook and Google Ads)

Automated lead management and follow-up solutions

We do not guarantee any specific number of leads or conversions, and performance is subject to various factors outside of our control.

Payment Terms:

Clients agree to the following payment terms:

Monthly retainer fees as outlined in the specific client contract

Clients are responsible for all third-party ad spend costs (e.g., Google, Facebook ads)

Fees are due on the specified date each month, as specified in the client contract

Late payments may result in suspension or termination of services

Client Responsibilities:

Clients must:

Provide accurate and up-to-date business information

Respond to leads generated by Contractor King promptly and professionally

Ensure that their services and products comply with local and national regulations

Term and Termination:

The term of the service agreement will be specified in the individual client contract. Either party may terminate the agreement with a written notice of [30] days. Early termination may result in additional fees as outlined in the contract.

No Guarantee:

While we aim to generate high-quality leads, we do not guarantee a specific outcome. Success depends on multiple factors, including the client’s ability to follow up with leads and convert them into customers.

Limitation of Liability:

To the fullest extent permitted by law, Contractor King (Poki Labs) will not be liable for any indirect, incidental, punitive, or consequential damages arising from the use or inability to use our services, even if we have been advised of the possibility of such damages.

Indemnification:

You agree to indemnify and hold Contractor King and its affiliates, officers, agents, and employees harmless from any claim, demand, or damage, including attorney's fees, arising out of your breach of these Terms or any violations of law or the rights of third parties.

Intellectual Property:

All content, including but not limited to text, logos, graphics, and software, is the property of Contractor King or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works based on our content without our prior written consent.

Governing Law:

These Terms will be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of laws principles.

Changes to the Terms:

We reserve the right to modify these Terms at any time. Clients will be notified of any changes via email or on our website. Continued use of our services after changes have been posted constitutes acceptance of the updated Terms.

Contact Information:

If you have any questions about these Terms, please contact us at:

[email protected]

+1 613-699-5775

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